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Mobile service means
maximum satisfaction |
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| ATS Euromaster is offering
fleet drivers everywhere the ultimate mobile fitting service
to ensure customer convenience |

People simply don’t
have time to properly look after their cars
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| “The mobile service is becoming
an important part of ATS Euromaster’s pledge to
deliver customer satisfaction“ |
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In today’s hi-tech, non-stop society we rarely have a moment
to ourselves. Our days are manic, spent rushing from one meeting to
another, answering emails and phone calls whenever there is a spare
minute, but this means there are some things we just don’t have
time to do.
During tyre checks by ATS Euromaster, at least 30% of vehicles required
some form of attention, highlighting the fact that people simply don’t
have time to properly look after their cars. As a result, the company
has launched a nationwide mobile tyre and battery fitting service
that is intended to make the lives of fleet customers easier and,
more importantly, safer.
At a time when fleet managers are finding themselves increasingly
responsible for the safety of their employees, it is essential to
ensure drivers have a fast and easy way to access maintenance services
that will not encroach on their work or leisure time.
Designed to complement an existing network of fastfit centres, mobile
fitting offers the same high standards of service, but in a more convenient
format. Drivers are given access to free on-site tyre safety checks,
a nationwide bookable mobile tyre and battery fitting service and
24- hour emergency cover, anytime, anywhere – leaving them free
to get on with their day.
One great aspect of the new mobile service is the free on-site tyre
safety checks. A team of mobile technicians check the tyres of every
vehicle in the assigned company car park – including employee
owned vehicles – assessing tread depth, sidewall damage and
looking for signs of wear and tear that may compromise the safety
of vehicles and drivers. In addition, the mobile fitter will observe
the condition of other mechanical parts on vehicles – brakes,
exhausts, shock absorbers – and advise whether the driver should
visit a centre to have their vehicle checked.
Mark Harley, Mobile Operations Director at ATS Euromaster, says: “The
mobile service is becoming an increasingly important part of ATS Euromaster’s
pledge to deliver customer convenience and satisfaction. The service
means motorists and the company save time and money because tyres
can be fitted at any time, at any location convenient to their schedules.
“The mobile service means companies can provide their drivers
with a convenient, first class service that is increasingly being
demanded in the face of ever-increasing workload and stringent safety
legislation. We are working with a number of major fleets to further
develop and improve the mobile service, because we believe it will
make up to 50% of our fleet business in the future.”
Whether driving thousands of miles or simply commuting to and from
the office, using the ATS Euromaster mobile service provides convenience
and peace of mind for fleet managers and drivers alike. Car
Care at Gatwick airport
Company motorists flying out of Gatwick airport on company business
no longer have any excuses to neglect their tyres and paintwork thanks
to Car Care, a new service launched by airport operator BAA, car park
company NCP and ATS Euromaster. Car Care is based at Gatwick Airport’s
South Terminal and provides company car drivers with a complete mobile
tyre fitting service and hand car wash facility.

ATS provides company car drivers
with a complete mobile tyre fitting service and hand car wash
facility
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| “Our aim is to make it as
easy and convenient as possible for company car drivers
to have their tyres checked” |
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ATS Euromaster provides all Car Care customers with a free tyre safety
check on site, as well as the tyre replacement service, all of which
is delivered through a dedicated on-site mobile tyre-fitting unit
and for that extra special touch drivers can also choose from a range
of hand car wash and valet options.
The service is located in the short stay car park 2, level 1 (fast
track level) and is available to all those using the short stay car
parks at Gatwick. The service will also be available in the north
car park from July 2003. Drivers simply have to drop off their vehicle
at the car park on their departure and when they return they can collect
their roadworthy, clean car for the drive home.
David Hall, Trading Director ATS Euromaster, explains: “Our
aim is to make it as easy and convenient as possible for company car
drivers to have their tyres checked and replaced, wherever they are
in the UK and whatever they are doing. “We were aware that
many company motorists either use airports themselves or collect and
drop off colleagues making it the perfect place for this service.
We are hoping that if this service is a success, we can join forces
with BAA and NCP to extend it to other airports in the
ATS Euromaster and its team of nationwide technicians are committed
to ensuring all cars they see are in great working order and physically
fit to tackle a long summer holiday drive in the UK or Europe. ATS
Euromaster aims to help customers adhere to all the relevant UK road
and traffic regulations by providing them with a detailed safety check
and are currently ensuring cars are in tip-top shape for the havoc
on the roads during summer madness.
It covers everything from checking screen wash levels to reporting
on the condition of a driver’s spare tyre and regularly ATS
Euromaster technicians spot problems that need to be addressed, even
on cars that are only a few months old.

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| “ATS Euromaster
is ensuring cars are in tip-top shape for the havoc on
the roads during summer madness” |
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David Hall, ATS Euromaster Trading Director, says:, “It’s
vital for drivers to be sure their cars can cope with the challenges
presented by the weather, many people think about this in the winter
but not always in the summer. These considerations are especially
important for people heading off on a long journey to the coast or
travelling across to Europe. “As part of our ongoing
customer commitment, our highly-trained technicians will carry out
a free ‘Summer Safety Check’ for every driver when they
visit their local ATS Euromaster centre.”
The top ten summer checks are:
1. Tyre treed depth: check and correct the pressure on all tyres,
including spare
2. Tyre condition: check for damage – spare included
3. Tyre pressure: check and report on tread-depth of all tyres, including
spare
4. Brake inspection: check discs, pads and fluid
5. Battery: test and advise on condition
6. Exhaust: check and report on whole system
7. Shock absorbers: check and advise on condition
8. Engine oil: check and report on level
9. Lights: check exterior and indicator lights, including brake lights
10. Windscreen wipers and screen wash: check and refill as required
If you want to identify your nearest ATS Euromaster
centre just call 0800 60 10 60 and pop in for your free
summer safety check. 100% customer satisfaction and service |
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