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| The Government has banned the use of hand-held
mobile phones while driving. We outline what the legislation,
which becomes law on 1 December 2003, means for companies |

Drivers will not be able to
use hand-held mobiles during short hold-ups |
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| “Under the legislation, a
person may be regarded as ‘driving’ a vehicle
while the engine is running and the vehicle is stationary” |
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Penalties: Drivers caught using a hand-held
mobile phone will be given a £30 fixed penalty or a fine on
conviction of up to £1,000-£2,500 for drivers of goods
vehicles or those manufactured or adapted to carry nine or more passengers.
An offence will also incur three penalty points on a driving licence.
In addition, under the Road Vehicles (Construction and Use Regulations)
1986, it is an offence for anyone “to cause or permit”
someone to drive a motor vehicle if they do not have proper control.
Now employers who “cause or permit” the use of hand-held
mobile phones while driving will also be liable for prosecution and
a fine for which there is no maximum limit. The offence will apply
to all mechanically-propelled vehicles, including motorbikes.
Under the legislation, a person may be regarded as “driving”
a vehicle while the engine is running and the vehicle is stationary.
Drivers have specifically been advised that hand-held mobiles should
not be used while a vehicle is stationary at traffic lights or during
short hold-ups that may occur during a typical journey.
Hand-held phones – a definition: The
offence will apply to drivers speaking or listening to a phone call,
using a device interactively for accessing any sort of data, which
would include the internet, sending or receiving text messages or
other images or if it is held in the driver’s hand during at
least part of the period of its operation.
The Government says: “We do not wish to prohibit the carrying
of hand-held phones in vehicles or require them to be switched off.
A phone may therefore continue to be used to receive data when it
is in a vehicle providing the driver is not holding it. Within the
context of holding a phone, pushing buttons on a phone while it is
in a cradle or if it is being operated via buttons on the steering
wheel or handlebars of a motorbike would not, in our view, breach
the new regulation.”
Hands-free phones – a definition:
While, the Department for Transport believes that drivers should not
use hands-free phones, their use is exempt from the legislation due
to enforcement difficulties.
Similar devices – a definition: There
are many types of hand-held electronic devices that can be used in
a similar way to a phone to text, receive and record messages, access
the internet or data held within the device, or have dual or multi-functions.
To avoid creating any kind of loophole, the holding of any electronic
device used for accessing oral, textual or pictorial communication
is banned under the legislation. However, so-called “press to
talk” devices, such as two-way radios used by taxi drivers,
hauliers and some of the emergency services are not included in the
legislation. The Department for Transport says conversations using
such systems are typically short and, therefore, are likely to have
a lower risk.
In addition, the vast majority of drivers are unlikely to use them
as a substitute for mobilephones.
Exemptions: The only permitted use of a
hand-held mobile phone is for a “genuine emergency call to 999,
if it would be unsafe for a driver to stop”.
Case study

Hand-held mobiles can only
be used on the move for a genuine emergency |
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| “Companies can introduce
a variety of very simple solutions to ensure they comply
with the law, while simultaneously ensuring business efficiency
is not affected” |
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Holding a telephone conversation is claimed to be the single biggest
distraction facing drivers while on the move.
It is believed there have been at least 20 deaths on Britain’s
roads where mobile phones have been implicated, but there could have
been many more. Indeed, it is likely that thousands of accidents have
taken place because of mobiles, but they do not appear in official
statistics.
Jeremy Hay, chief executive of independent total vehicle risk management
solutions company Risk Answers, a member of the Fleetsafe Group, says:
“In our experience of risk assessing more than 300 companies,
very few have looked at the issue of mobile communication and practices
have evolved without management involvement or company policy.”
Risk Answers says an analysis of mobile phone use undertaken while
carrying out a risk assessment on behalf of one client revealed that,
for a group of 120 sales people, the main reasons they were using
their mobile phones were:
• They were lonely and liked personal contact and chatting to
people
• To talk to fellow sales staff about how business was progressing
• Business calls to customers
• Calls to managers or other staff to gain product knowledge
• To arrange social events
• Personal calls to home
Mobile phone use by company car drivers is, says Risk Answers, frequently
the result of poor in-office call-handling procedures and inefficient
sales territory planning. “By proving these factors as part
of a major safety audit and demonstrating why a comprehensive mobile
phone policy should be adopted by every company we have helped clients
slash their mobile phone bills by thousands of pounds. In addition,
those companies are now promoting best practice,” says Mr Hay.
He adds: “Companies can introduce a variety of very simple solutions,
such as journey planning and investigating why staff use the phone,
to ensure they comply with the law, while simultaneously ensuring
business efficiency is not affected. “The mobile phone needs
to be used as a business tool and not the social tool it has rapidly
become in the UK.”
For employees of utility companies such as water authorities, gas
and electricity organisations that typically telephone customers in
advance to notify them of a time of arrival, new procedures must be
introduced, says Risk Answers.
That could see the driver paging head office, informing them that
they are leaving the previous job and the office calling the next
customer.
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