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Testing times ahead for
drug and alcohol abusers |
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| Quest Diagnostics offers expert help to companies
tackling substance misuse in the workplace |

Substance abuse can affect any firm |
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| “Drug and alcohol abuse is
a menace to society and hence can affect any company” |
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Drug and alcohol misuse in the workplace is an increasing headache
for employers because of its impact on staff health, safety and welfare
and on business productivity and profits. Employees with alcohol and
substance misuse problems are more likely to go sick or absent, they
are at increased risk of accidents, their work is likely to be of
a lower quality and they can have troublesome working relationships
with their colleagues. Increasingly, employers are considering workplace
drink and drugs testing to be the most effective way of cracking down
on the problem. The first step employers must take is to develop a
well thought-out substance misuse policy. This will be a formal statement
of the rules and regulations the organisation intends to establish
to deal with drug and alcohol misuse and it should outline a clear
and humane policy on how positive results will be dealt with.
The policy must cover issues such as legislation, education and awareness
training, human rights, invasion of privacy, confidentiality and how
the organisation will support individuals identified as needing help.
A range of staff, including employees within the organisation, need
to be consulted before the policy is agreed and implemented. Once
in place, the most effective way of auditing its effectiveness is
through a comprehensive programme of testing. Tests can be conducted
pre-employment or unannounced and be “for cause”or post
incident. Establishing a substance misuse policy and introducing drug
and alcohol testing in the workplace is a complex process.
Specialist advice can be obtained from experts such as Quest Diagnostics,
which runs one of the largest privately-owned laboratories in the
UK. Quest Diagnostics offers workplace drug and alcohol testing and
provides courses on policy development, Medical Review Officer training,
developments in toxicology and Collection Officer training. Quest
Diagnostics will conduct tests from an industry-standard list of about
a dozen substances, including alcohol, opiates, cannabinoids, amphetamines
(including members of the ecstasy group), barbiturates, benzodiazepines
and methadone.
Samples are taken by Collection Officers, who are independent of both
the laboratory and the employer. Urine is the traditional sample collected,
but there is currently an ongoing debate about the merits of testing
hair and oral fluid in the workplace. We can also supply near patient
testing urine and saliva kits. When samples arrive at Quest Diagnostics’
£3. 5m state-of-the-art laboratory in Heston, Middlesex, they
are opened, test procedures implemented and checked, and results initially
analysed by automated processes to ensure a fast turnaround. In the
event of a sample needing further clarification, gas chromatography
coupled with mass spectrometry (GCMS) is undertaken to identify the
substances present.
A quality assurance programme is maintained by Quest Diagnostics to
monitor and evaluate the quality of all phases of the testing process.
A toxicology report is then sent back to the company’s medical
officer or nurse, and help will be offered with interpretation if
needed. Helen Vangikar Toxicology Laboratory Manager at Quest Diagnostics,
says: “Drug and alcohol abuse is a menace to society and hence
can affect any company. Employers are becoming more and more aware
of the problem and the first step they should take is to develop a
substance misuse policy reflecting their needs. This policy will become
effective only if it is backed up by a rigorous testing programme.
”

Quest Diagnostics
Unit B1 Parkway West
Cranford Lane
Heston
Middlesex TW5 9QA
Tel: 020 8377 3591
www.questdiagnostics.com/uk
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