FLEET SAFETY
KWIK-FIT
36



Back to the board
 


Directors are out of touch with at-work driver safety, while fleet executives have a pivotal role to play in improving occupational road risk, according to Kwik-Fit Fleet’s risk management report


Kwik-Fit chairman Sir Trevor Chinn (right), with Mike Wise sales director (left), together with Professor Peter Cooke (front)
"Few boards of directors are aware of the status of the cars used on business within their organisations"
Company bosses are being increasingly held to account for the deaths and serious injuries of employees following an at-work accident. Latest figures from the Health and Safety Executive (HSE) reveal a 4% increase in the number of employee deaths, with 235 people killed at work in 2003/04, eight more than in the previous year. Meanwhile, figures from the Department for Transport reveal that the number of deaths on Britain’s roads increased last year to 3,508, a 2% rise on 2002’s figures and a third of which are likely to have involved at-work drivers. It is therefore little wonder that the government, the HSE and the police have combined to urge firms to take their health and safety and duty of care responsibilities towards their employees seriously. However, a major report sponsored by Kwik-Fit Fleet reveals that boards of directors are out of touch with their fleet executives and government strategy in managing and monitoring at-work driving. Simultaneously, the report suggests, fleet executives have a pivotal role to play in reducing their company’s occupational road risk.

The report, “Profit through Safety: A Boardroom Plan for Action”, highlights how a raft of new and existing health and safety at work and duty of care legislation is being used by the police and HSE in an attempt to reduce the 20 fatalities and 250 serious injury accidents involving occupational drivers each week in Britain. The government-inspired policy of “getting tough” on rogue companies will be further increased when the Home Office introduces long-expected corporate manslaughter legislation in the near future. However, despite the near “draconian” level of legislation, research for the report reveals that there are “disturbing gaps in board awareness of fleet safety” in large organisations and, in the case of small and medium businesses, “the implementation of fleet safety policies is too often lacking”.

But fleet executives are receiving a considerable amount of guidance and instruction on best practice and policy implementation with regard to the management of cars used on business. The report concludes: “Few boards of directors are aware of the status of the cars used on business within their organisations and do not have regular formal board-level reports as to the ongoing status of business mobility. At the same time, responsibility for business vehicle non-performance is being placed at their feet.” In many cases, says the report, the “buck” stops with the fleet executive and awareness of fleet issues is not passed to the board, either for information or for comment and action. Report author Professor Peter Cooke, of the Centre for Automotive Industries Management, Nottingham Business School at the Nottingham Trent University, says: “We have three elements – one external, one internal, pursuing business vehicle safety, but a second internal element, the board – with whom ultimate responsibility lies – apparently out of touch. “Such a situation cannot, or should not be allowed to continue, not only in the best-managed organisation, but also in any business.

The legal requirements have been put there for a specific purpose and it is the role of the board to ensure those rules are followed and to have an audit trail that shows they are followed with diligence.” The report says that a nominated director should have day-to-day responsibility for business car policy and strategy, and monitor the situation. In turn, fleet executives should be responsible for suggesting best practice to the board, communicating operational issues to drivers, monitoring fleet performance and highlighting critical issues and remedial actions. Meanwhile, company car and van drivers and employees using their own cars on business should accept, as part of their job description, company rules regarding monitoring and best practice and remedial action as necessary. They should also have an obligation to report incidents to the fleet executive.

"It is the role of the three parts of the organisation to work together to make the fleet operation safer"
Professor Cooke says: “Thus, the three players in the equation are balanced and communicate with each other with management awareness and remedial actions to correct problems built into the equation.” But he adds: “Crucially, the fleet executive is moved from being on the fringe of the action, as would happen if there were no board reporting, to the middle of the information structure. Such a position puts the fleet executive more firmly in control of the situation and with support from a higher level if necessary. It is the role of the board of directors to work with the fleet executive to plan how fleet safety might be enhanced, and to transmit that message to business car users, whether they drive a company car or provide their own for work. “Government has introduced sanctions for poor fleet safety that can be both time consuming and costly. It is the role of the three parts of the organisation to work together to make the fleet operation safer – and if done properly – reduce costs as well. “The management of work-related road safety has become a critical part of the role of the fleet executive but, as important, responsibility now, more than ever before, rests with the board of directors of the business.”

To order a copy of the new Kwik-Fit Fleet-sponsored report “Profit through Safety” contact Kwik-Fit Fleet on:Tel: 01727 840206 or e-mail: info@kwik-fitfleet.com

To help with the analysis and implementation of the issues and policies raised in the report, a CD-ROM featuring a fleet safety management and monitoring model, developed by Professor Cooke, is available free of charge from Kwik-Fit, as above




Free checks to beat the freezeCalls for companies to reduce the number of at-work driving accidents by improving their management of occupational road risk has led to Kwik-Fit Fleet launching its annual winter safety campaign. The HSE’s “Driving at work: managing work-related road safety” guide stresses the importance of maintaining vehicles in a “safe and fit condition”. That includes carrying out basic checks to safety-related equipment such as tyres, vehicle glass, windscreen and windscreen wipers.

In addition the HSE advice says that all planned and preventative maintenance should be carried out by a competent person to ensure safety standards are maintained. From November, all 700+ Kwik-Fit centres will undertake the company’s free five-point vehicle health and safety check with the first 20,000 motorists to have their vehicles checked receiving a complimentary winter car kit containing an ice scraper, a can of de-icer and a bottle of screenwash. The free winter safety checks are being undertaken for the 15th year in succession at Kwik-Fit centres and they cover:

  • Exhaust check – condition and fitment including hangers and brackets
  • Tyre check – pressures, tread depth and general condition (including spare)
  • Tracking check – to see if tyres show tracking-related wear
  • Glass/wipers check – condition of vehicle glass and wipers
  • Battery check – cell strength and terminal connections

Kwik-Fit Fleet sales director Mike Wise says: “In the past three years, the importance of companies managing occupational road risk has grown as a result of new government legislation and a concerted focus from both the HSE and particularly the police in investigating accidents involving at-work drivers. “The onset of winter invariably means driving conditions worsen, with visibility often poor and roads frequently icy. It is therefore vital that vehicles are in tip-top condition.

A failure by drivers to ensure their vehicle’s safety-related equipment is in a first-class condition could be the difference between life and death. “Kwik-Fit Fleet is a health and safety-focused company and has already launched a range of initiatives to help businesses improve their fleet safety performance. We would encourage all company car and van drivers to have their vehicles checked out by one of our trained technicians.” Drivers wanting to put their vehicle through the free winter health and safety check should simply call into a Kwik-Fit centre. No appointment is required.